The foundation of behavior-based performance management is the simple principle that people perform best when they know:
• What they are supposed to do
• How they are supposed to do it
• How they are doing
• What is in it for them
More formally, behavior-based workforce management is based on applications of the “ABC Principle,” which defines Lees meer…
Here are some classic comments I hear when delivering management training courses on Performance Management:
“He does the job well enough, but his attitude is negative.”
“She is an average performer and I need some of them Lees meer…
Improvement in job performance comes about through the ability of the frontline manager to coach his or her employees to change the way they accomplish tasks related to their jobs. A critical component in aiding frontline supervisors to positively change the performance of their staff is the understanding of basic behaviours that enable higher accomplishments. The idea is that by identifying and encouraging average performers to adopt the same behaviours exhibited by top team members, the organisation will reap far-reaching benefits.
This is more than just a concept; it has been proven to work in high-level companies around the world. Although every employee is different and brings varying Lees meer…
A couple of weeks ago in Toyota conducts model test I took a look at the testing regime that NASA put in place when it tried to discover if anything was wrong with certain Toyota cars (a perceived problem that resulted in the recall of over 10 million cars).
The official report from NASA concluded that there was no technical problem, and so that should be the end of the story.
Although there were a couple of respondents who Lees meer…
Onlangs heeft de uitreiking plaatsgevonden van het royalty bedrag over 2010. Bij deze (kleine) feestelijke bijeenkomst waren zowel uitgever SDU, als KiKa aanwezig. Hieronder een kleine impressie.
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